Last updated on August 26th, 2025 at 07:44 pm
Helldivers 2 has been a huge success, but some players are running into a major roadblock: the dreaded “Request 16, Error -1, Status 500” message. Instead of jumping into the fight for Super Earth, new recruits are stuck on the login screen, unable to even complete the tutorial.
What is Helldivers 2 Request 16 Error -1 Status 500?
This error usually appears when launching the game for the first time. The message looks like this:
“Request 16, Error -1, Status 500”
It points to a server-side failure, meaning the game client is unable to properly communicate with Helldivers 2’s backend servers.
Why Does This Error Happen?
Arrowhead Game Studios confirmed that the issue came from a backend update that broke the Galactic War system. To prevent further problems, the developers paused the Galactic War, but that unintendedly blocked new players from logging in.
- Existing players: Can still log in and play.
- New players: Blocked at the login screen with Error 500.
- Galactic War: Temporarily paused until a fix is deployed.
In short, this is a server bug—not something caused by your PC, console, or internet.
How to Fix Helldivers 2 Request 16 Error -1 Status 500
Since the error is server-side, there is no guaranteed fix on the player’s end. However, there are steps you can try to ensure the issue isn’t caused by your system or network.
1. Restart Game and System
- Close Helldivers 2 completely.
- Restart your PC or console.
- Power cycle your router.
This clears temporary connection glitches.
2. Check Server Status
- Check Helldivers 2 Twitter/X, Discord, or downdetector.com for downtime or maintenance alerts.
- If servers are offline or under maintenance, you’ll need to wait until they stabilize.
3. Verify Game Files (Steam/PC)
- Open Steam → Library → Right-click Helldivers 2 → Properties → Installed Files → Verify Integrity of Game Files.
- This replaces any corrupted or missing files that may cause connection failures.
4. Flush DNS and Reset Network (PC)
Run the following commands in Command Prompt (Admin):
ipconfig /flushdns
netsh winsock reset
netsh int ip reset all
netsh winhttp reset proxyRestart your system afterward. Disable any VPN or proxy that may interfere with the connection.
5. Try at a Different Time
Error 500 spikes during peak hours (evenings, weekends, or after patches). Trying again later often works once server load decreases.
Developer Response
Arrowhead confirmed:
“The Galactic War system was paused due to a backend bug. This is preventing new players from accessing the game. We are actively working on a fix.”
As of now, there is no ETA for a permanent solution.
See also: How to Fix Helldivers 2 Request 2 Error 0 Status 504 – Quick Troubleshooting
The Helldivers 2 Request 16 Error -1 Status 500 is not caused by your PC or console—it’s a server bug introduced in a recent backend update. While you can try standard troubleshooting steps like restarting, verifying files, or flushing DNS, the only real solution is to wait for Arrowhead Studios to resolve the issue.
Keep an eye on official announcements, and you’ll be able to join the Galactic War once the servers are patched. Until then, patience is the only guaranteed fix.
