The Rayman 30th Anniversary Collection on PS5 has run into early technical trouble, with players reporting a serious save bug affecting specific versions of the game. While initial customer support messages suggested post-launch support had ended, Ubisoft has now clarified that this information was incorrect.

Shortly after launch, players discovered that progress does not save properly in the Atari Jaguar and MS-DOS versions included in the collection. Restarting the game can erase progress entirely, making those editions frustrating to play.
The issue does not appear to affect the PlayStation version, which many players are currently using as a workaround .
Confusion Over Post-Launch Support
The situation escalated when a Ubisoft customer support response claimed post-launch support for the collection had already ended. That message quickly spread across social media and Reddit, raising concerns that the bug would never be fixed.

However, a Ubisoft representative later clarified on Reddit that this was a mistake caused by internal confusion. According to the clarification, support for the Rayman 30th Anniversary Collection has not ended, and the earlier response was incorrect .
Although Ubisoft publishes the collection, Digital Eclipse developed the package. The studio has a track record of providing post-launch updates for classic collections, including its work on legacy fighting game bundles. This has reassured many players that fixes are likely still coming.
While the clarification helped calm some concerns, the launch issues have fueled criticism around the collection’s quality. Players continue to request fixes for save issues, possible cloud save support, and options related to audio presentation.
For now, Ubisoft and Digital Eclipse say they are monitoring feedback, but no patch timeline has been announced.
Until an update arrives, players may want to avoid the Atari Jaguar and MS-DOS versions if they care about long-term progress. The PlayStation version remains the most stable option within the bundle at this time.
If new updates or fixes are announced, this story will be updated as more details become available. Play Now!