Activating your Walmart MoneyCard is the first step to accessing its features like direct deposit, mobile check deposit, and everyday spending. Whether you’re using a temporary card or a personalized one, the activation process is straightforward—but knowing your options can save you time and frustration.
If you purchased a temporary card in-store, you’ll need to activate and register it before receiving a personalized version in the mail. The activation steps are the same for both.
How to Activate Your Walmart MoneyCard
There are three official methods to activate your card:
1. Online at WalmartMoneyCard.com/activate
- Visit: https://www.walmartmoneycard.com/activate
- Enter the following details:
- Full name
- Residential address
- Date of birth
- 16-digit card number
- Expiration date
- 3-digit security code (CVV)
- Mobile phone number
Tip: Make sure all your personal info matches exactly with your legal ID. Even small mismatches (e.g., using “Mike” instead of “Michael”) can cause issues.
2. Through the Walmart MoneyCard App
- Open the Walmart MoneyCard app (available for Android and iOS)
- Tap “Activate Your Card” from the home screen
- Enter the same card and personal details listed above
- Submit and wait for confirmation
Note: Some users on iOS have reported errors like “your information is wrong.” If this happens, double-check your inputs or try activating through the website instead.
3. By Phone
- Call customer support at (866) 946-2510
- Follow the automated prompts to activate your card
- Keep your card and personal information ready
This method is especially useful if you’re having trouble with the app or website.
Troubleshooting Activation Issues
1. “Your Information Is Wrong” Error (App Issue)
If you’re activating via the app and receive this message, follow these steps:
- Verify your information
- Use your legal name, not a nickname
- Ensure your address and date of birth match official records
- Try activating online instead
- The website may be more reliable than the app
- Contact support
- Call the support line or visit the Contact Page
- Provide context (e.g., “bought two new cards and both fail in app”)
2. “We are having technical difficulties” Error
This message may indicate a temporary issue with Walmart’s servers. Wait a while and retry, or switch to another activation method.
3. Locked or Blocked Card?
If you see a message like “Card cannot be activated” or “This card is locked,” it could be due to failed identity verification, multiple incorrect attempts, or an issue at purchase. Contact customer support immediately and provide your receipt if available.
See also: How to Complete Your California EBT Card Activation [Quick Guide]
Required Information for Activation
Make sure you have the following details before you start:
| Information Type | Example or Notes |
|---|---|
| Full Name | As it appears on government-issued ID |
| Address | Residential address, no P.O. boxes |
| Date of Birth | Required for identity verification |
| Card Number | 16-digit number on front of the card |
| Expiration Date | Also on front of the card |
| Security Code (CVV) | 3-digit code on back |
| Mobile Phone Number | For verification and account management |
Under federal law, all financial institutions must verify your identity before account activation.
You won’t be able to use your card for purchases or transfers until it’s fully activated.
Can You Register Multiple Walmart MoneyCards?
Yes, you can buy and register more than one card. However, Walmart may limit the number of active cards issued per individual at their discretion.
See also: How to Activate Navy Federal Debit Card online at navyfederal.org
Final Tips for Smooth Activation
- Avoid using public Wi-Fi during activation
- If you’re using the app, make sure it’s updated to the latest version
- If activation fails more than twice, switch to another method or contact support immediately
Walmart MoneyCard Customer Support
| Method | Details |
|---|---|
| Phone Support | (866) 946-2510 (7 AM – 9 PM PT, 7 days a week) |
| Online Support | Contact Form |
Activating your Walmart MoneyCard is quick when all details are entered accurately. If you face any hurdles, using alternative methods like the website or phone support can get your card working faster. Always ensure your personal information is consistent with your legal documents to avoid delays.
