The Pokémon Center—official hub for exclusive Pokémon merchandise and trading cards has become a hotspot for both eager collectors and relentless bot scalpers. But among the chaos, real users are hitting a frustrating wall: “Error 17.” This vague yet persistent error blocks access to the site or halts purchases entirely, leaving genuine fans locked out while bots get through.
In this guide, we’ll break down what Pokémon Center Error 17 actually is, why it happens, and how you might fix or avoid it.
What is Pokémon Center Error 17?
Error 17 is an IP-based access denial, triggered when the site suspects “bot-like” behavior. But unlike advanced bot detection systems, Pokémon Center’s queue and protection measures are overly sensitive—often misidentifying real humans as threats.
Error 17 include:
- Sudden block while browsing or during checkout
- Message saying you’re banned or access denied
- Being kicked out of the queue before purchase
- Site loads once, then redirects to an error page
Common Reasons Behind Error 17
Here’s what causes Error 17, based on user reports and technical behavior:
1. Bot Detection Gone Wrong
Pokémon Center’s anti-bot system flags certain patterns:
- Refreshing the page too often
- Re-entering the queue multiple times
- Using multiple tabs or devices
- Fast clicking during drops
Even if you’re just eager, the system may assume you’re a bot.
“I was literally just clicking between tabs on my cart and homepage—and boom, Error 17.” – Reddit User
2. Private Browsing Tools Triggering IP Cloaks
- Safari users with iCloud Private Relay are especially affected.
- VPNs, ad blockers, or browsers that mask IPs can trigger the system.
Fix: Turn off iCloud Private Relay or VPN temporarily during checkout.
3. Multiple Device or Browser Access
Using your phone and PC at the same time? That’s suspicious to the system. Some users report being blocked across all devices simultaneously.
4. Bad Queue Mechanics
The queue system is not just buggy—it’s counterproductive. It sometimes blocks real users who:
- Enter the queue too early
- Click on direct Discord links
- Use nonstandard browsers
How to Fix Pokémon Center Error 17
While there’s no guaranteed fix, here are methods that have worked for others:
1. Use a Different Browser
- Safari often triggers blocks. Try Chrome or Firefox.
- Bing browser (yes, really) worked for a few users.
2. Clear Cache and Cookies
- Sometimes the block is session-based.
- Clearing your browser data may reset your session.
3. Avoid Multiple Tabs and Fast Clicks
- Keep only one window open during drops.
- Avoid reloading or switching tabs rapidly.
4. Disable Privacy Features
- Turn off iCloud Private Relay (Settings → iCloud → Private Relay → Off).
- Disable VPNs or IP-masking tools temporarily.
5. Use Incognito Mode
Some users were able to bypass the block by going incognito or private browsing.
How Long Does Error 17 Last?
There’s no official timer. Some users regain access within:
- Hours (after closing all tabs and retrying)
- 1–2 days if block is IP-based
- Immediately after switching browser/IP
If you’re still blocked after a day, assume your IP is flagged and try using mobile data or a different network.
Should You Contact Support?
You can try, but many users report unhelpful or automated responses like:
“Try again later.”
Still, here’s the link if you want to escalate: Contact Pokémon Center Support
Pro Tip: Use These Best Practices
- Don’t refresh while in queue
- Don’t click multiple links from Discord
- Always check using regular IP (no VPN or private relay)
- Avoid high-traffic browsers like Safari during launches
Conclusion: Is Error 17 Fixable?
Yes, but inconsistently. Pokémon Center’s current system is deeply flawed. Until they implement stronger, fairer systems like lotteries (as seen in Japan), the best you can do is play safe:
- One browser
- One tab
- No VPN or private relay
- Don’t refresh like crazy
If all else fails, switch devices or take a break. It’s not your fault you’re being mistaken for a bot.
Have you encountered Error 17? What worked (or didn’t) for you? Share your experiences below!
