How to Fix Darktide Error 5002: Can’t Join Server [Full Guide]

Running into Error Code 5002 while trying to play Warhammer 40,000: Darktide? This frustrating error shows up when the game can’t connect to the servers, usually right after you pick your character. The message reads:

“Failed to Join Server (Error Code: 5002)”

In this guide, we’ll explain what causes the error, how long it might last, and what you can actually do to fix it—whether it’s on your end or the server’s.

What Is Error 5002 in Darktide?

This error usually means the game can’t connect to Fatshark’s servers. It won’t crash your game or break your save files, but it will stop you from getting into any matches. That makes it basically unplayable online.

The main reason for this error? Server maintenance. Fatshark regularly takes the servers offline to add new updates or fix bugs. Sometimes it’s planned, sometimes it’s unexpected.

Other times, the problem is on your PC—like outdated drivers, messed-up game files, or even your antivirus blocking the connection.

Why Does Error 5002 Happen?

Here are the most common reasons players see this error:

1. Server Maintenance (Most Likely)

If the servers are being worked on, nobody can join. This happens during patches or backend fixes. You’ll usually find updates about this on Fatshark’s official social media or forums.

After big updates like Unlocked and Loaded, more players have seen Error 5002 pop up. That’s because the servers are under extra load or still syncing changes.

2. Game Isn’t Updated

If your version of Darktide is out of date, it might not match the server version, which causes the error. Steam sometimes skips auto-updates, so it’s worth checking manually.

3. Drivers Are Outdated

If your graphics card or network drivers haven’t been updated in a while, they might be messing with your connection.

4. Firewall or Antivirus Issues

Your PC’s security software might be blocking Darktide from connecting. This can happen even if the game was working fine before.

5. Corrupt or Missing Files

A broken install or missing files can also trigger the error. This might happen if a previous update didn’t finish properly.

6. Wi-Fi Problems or VPN Conflicts

Your internet setup might be getting in the way. This includes unstable Wi-Fi, VPNs, or weird DNS settings.

How to Fix Error 5002 (If It’s Not the Servers)

If the servers are up and running but you’re still getting the error, try these steps:

1. Check Server Status First

Before doing anything else, make sure it’s not a server issue:

• Check @DarktideComms on Twitter for live updates.
• Visit the Fatshark forums to see if maintenance is happening.
• You can also join the official Darktide Discord server for real-time news and help from other players.

If servers are down, all you can do is wait. They’re usually back online within a few hours.

2. Update the Game

• Open Steam
• Right-click on Warhammer 40,000: Darktide
• Go to Properties > Installed Files
• Click Verify Integrity of Game Files

This makes sure your game is up to date and nothing is broken.

3. Update Your Drivers

• Download the latest GPU drivers from NVIDIA or AMD
• Update your Ethernet/Wi-Fi drivers from your PC’s support page
• Restart your computer

4. Check Your Antivirus or Firewall

Sometimes your firewall or antivirus thinks Darktide is a threat (even though it’s not). Here’s what to do:

• Turn off real-time protection temporarily
• Add darktide.exe and steam.exe to your exceptions list
• Restart the game

5. Use a Wired Connection or Switch DNS

Try these quick fixes:

• Use an Ethernet cable instead of Wi-Fi
• Change to Google DNS (8.8.8.8 and 8.8.4.4)
• Turn off VPNs or proxy settings if you use them

6. Reinstall the Game (Last Resort)

If nothing else works, uninstall and reinstall Darktide. This will wipe out any broken files that might be causing the problem.

7. Still Not Working? Send Logs to Fatshark

If you’ve tried everything and still can’t connect:

1. Press Windows + R
2. Type %appdata% and hit Enter
3. Go to Fatshark > Darktide > console_logs
4. Find your latest log file
5. Also include darktide_launcher.log
6. Post these on the Fatshark Support Forum

Their support team can look into your specific issue.

Quick Fix Checklist

Error 5002 is annoying, but in most cases, it’s either server maintenance or something simple on your end. Always check server status first. If things look good and you’re still getting the error, work through the steps above and you should be back in Tertium in no time.

Read More:

Grow a Garden Codes June 2025: How to Redeem & Claim Free Seed Packs

How to Fix Error -500 on POP MART App and Website [Full Guide]

How to Get Free Seeds in Grow a Garden (Pets, Quests & More)

Deltarune: How to Find and Use Mike’s Room Code in Chapter 4

How to Fix “An Error Occurred in e4mc” in Minecraft: Full Troubleshooting Guide