Microsoft is investigating an issue affecting access to the Microsoft 365 admin center, according to an official update from the Microsoft 365 Status account. Administrators may experience difficulty loading or managing settings inside the admin portal while the company works to identify the root cause.
Microsoft confirmed that engineers are actively reviewing diagnostic data linked to incident MO1230320. The company shared that additional details are available within the admin center’s Service Health section as the investigation continues.
Impact appears limited to the admin center
At the time of the update, Microsoft’s public Service Health dashboard shows core Microsoft 365 services as operational. This suggests the issue centers on admin center accessibility rather than widespread service outages for end users.
What admins should do
- Check Service Health inside the Microsoft 365 admin center for incident MO1230320
- Monitor the official Microsoft 365 Status channel for real-time updates
- Avoid making critical configuration changes until Microsoft confirms a fix
Microsoft has not provided an estimated resolution time yet. Updates will continue as engineers isolate the cause and apply corrective actions. Admins should expect further guidance directly through the admin center once the issue is resolved.
This is a developing situation, and Microsoft is expected to share more information as the investigation progresses.
