The SUN Bucks program, part of the USDA’s Summer EBT initiative, is designed to provide eligible children with a one-time $120 food benefit to help bridge the nutrition gap during summer months when schools are closed. If your family has received a SUN Bucks card, you must activate it before it can be used. This article walks you through the exact activation process, including all necessary steps, tools, and what to expect.
SUN Bucks Program
SUN Bucks, also known as Summer EBT, supports low-income families by offering a prepaid card that functions similarly to a debit card. This card can be used to purchase grocery items at SNAP-authorized retailers—including major supermarkets, some farmers’ markets, and selected online platforms.
Before using the card, activation is mandatory. Without activation, the benefits—although loaded onto the card—remain inaccessible.
When You Will Receive the SUN Bucks Card
SUN Bucks cards are mailed to eligible families beginning in mid-May and continue throughout the summer as additional children are deemed eligible. Most cards arrive by mid to late June.
If you received an eligibility notice in April, you are automatically enrolled and should expect the card soon. Be sure to keep your mailing address up to date with your child’s school or assistance program caseworker, as this affects timely delivery.
Before You Activate: Gather Required Information
To activate your SUN Bucks card, you’ll need:
- The 16-digit number printed on the front of the card.
- The date of birth of the youngest eligible child in your household (used as the activation PIN code).
- Access to a phone or the internet (via desktop or mobile device).
How to Activate the SUN Bucks Card
There are three primary ways to activate the card. Choose the method that works best for your household.
1. Activate Online via ebtEDGE Portal
This is the most flexible option for those comfortable with digital tools.
- Go to ebtEDGE.com.
- Select “Cardholder Portal.”
- Click “Register Here” to create a new account if you don’t already have one.
- Provide required information including your email, phone number, and card details.
- When prompted to set a PIN, use the activation code (see below).
2. Use the ebtEDGE Mobile App
For smartphone users, this is a convenient and accessible option.
- Download the ebtEDGE app from the Google Play Store or Apple App Store.
- Enable location services when prompted.
- Log in or create a new account.
- Once registered, follow prompts to activate your card and set your PIN.
3. Activate via Phone
Ideal for families who prefer not to use the internet.
- Call the North Carolina EBT Call Center at 1-888-622-7328.
- Follow the automated instructions to activate your card.
- When asked for the activation code, enter the date of birth of the youngest eligible child in your household using MMDDYYYY format. For example, June 1, 2008 would be entered as 06012008.
Choose Secure PIN
During activation, you must set a 4-digit PIN. This PIN is necessary for using the card at checkout. Be sure to:
- Avoid using easily guessable PINs like 1234, 0000, or birth years.
- Choose a PIN that you and other household members can remember securely.
If your first attempt to set the PIN fails, try using the date of birth of a different child in your household. In some cases, especially for foster children or students in tribal food programs, the card may be tied to another household identifier.
After Activation: Using Your Card
Once activated, your SUN Bucks card can be used to buy eligible grocery items such as:
- Fruits and vegetables
- Dairy products
- Breads, cereals
- Meat, poultry, and fish
- Non-alcoholic beverages
- Seeds and plants that grow food
You cannot use the card to purchase:
- Alcohol or tobacco
- Pet food, soap, paper products, or household supplies
- Hot or prepared food items
- Vitamins or medicines
Checking Your Card Balance
You can check your remaining balance using any of the following:
- ebtEDGE website: Log into your Cardholder Portal.
- ebtEDGE app: Balance displays upon login.
- Text Alerts: Register your number at ebtEDGE.com to send texts like “BAL” to 42265.
- Call Center: Dial 1-888-622-7328 and use the automated system.
Important Considerations
Benefit Expiration:
- SUN Bucks benefits expire 122 days after issuance, regardless of when the card is activated. Be sure to activate and use the benefits before this deadline.
- Notifications will be sent 30 days prior to expiration via email or text if contact information is available.
Lost or Damaged Cards:
- Request a replacement by visiting ebtEDGE.com, using the app, or calling 1-866-719-0141 (Option 1). Keep in mind: while cards can be replaced, used benefits cannot be refunded.
Opting Out or Appealing Decisions:
- If you choose not to receive SUN Bucks, call the customer service line and select Option 2.
- If your child’s application was denied, you may request a review within 30 days or file a formal appeal.
Final Thoughts
Activating your SUN Bucks card ensures your child can access vital summer nutrition support. Whether online, through a mobile app, or over the phone, the process is straightforward and takes only a few minutes. Timely activation not only secures your benefits but ensures they can be used before expiration. Keep your contact details current and monitor your card usage to make the most of this summer assistance.’
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