Microsoft has rolled out a fix for a Windows 11 issue that caused the password sign-in option to disappear from the lock screen on some systems after recent updates.
The bug affected users who installed Windows 11 preview and cumulative updates released since August 2025, including the KB5064081 preview update. While the issue did not block password sign-ins entirely, it confused users by hiding the password icon when multiple sign-in methods were enabled.
What Caused the Password Option to Disappear
On affected systems, Windows 11 showed sign-in icons only when multiple authentication methods—such as PIN, fingerprint, or security keys—were available. When the password option became hidden, users still could sign in, but only by hovering over an invisible area on the lock screen.
See also: Windows 11 KB5074105 Update Fixes Explorer Freeze, Secure Launch Issues Persist
Windows 11 continued to accept passwords, but the missing icon made it look as though the system had removed the option entirely, especially on devices running versions 24H2 or 25H2 with recent preview updates installed.
Microsoft Confirms and Resolves the Issue
Microsoft acknowledged the issue in late 2025 and has now fully resolved it with the January 2026 optional cumulative update KB5074105. The update restores normal visibility of the password sign-in option on the lock screen for affected systems.
The fix is included in the KB5074105 preview update for:
- Windows 11 version 24H2
- Windows 11 version 25H2
In addition to the lock screen fix, the update also addresses sign-in, boot, Explorer, and activation-related issues reported after earlier updates .
How to Install the Fix for the Windows 11 Password Sign-In Missing Issue
Users can install the update directly through Windows Update:
- Open Settings
- Go to Windows Update
- Click Check for updates
- Select Download and install for the KB5074105 optional update
Advanced users can also download the update manually from the Microsoft Update Catalog if needed .
Although the issue did not prevent logins, it created unnecessary confusion—especially on business and shared devices where multiple sign-in options are common. Restoring clear password visibility improves usability and reduces support requests related to “missing” login methods.
Microsoft recommends installing the latest optional updates to avoid lock screen and sign-in inconsistencies caused by earlier preview builds.
