PS5 error CE-117773-6 can stop your downloads or updates without warning, making it frustrating when you just want to play your game. This error usually appears due to network issues, server problems, or system glitches that prevent your console from completing downloads properly. You do not need advanced technical knowledge to fix it.
This guide walks you through all working fixes step by step, starting from simple solutions to advanced ones.
What Causes PS5 Error CE-117773-6?
PS5 error CE-117773-6 usually occurs when your console cannot complete downloads or verify data due to underlying system or network issues. This can happen if your internet connection becomes unstable, PlayStation Network (PSN) is temporarily down, or your console’s cache or database gets corrupted.
It may also appear when your system software is outdated or when DNS and license verification processes fail. As a result, your PS5 cannot complete downloads or verify data correctly.
Fix PS5 Error CE-117773-6 (Step-by-Step)
Follow these methods in order. Start with the easiest fix.
1. Restart Your PS5 and Internet
Temporary glitches often cause this error. A full restart clears them instantly.
- Turn off your PS5 completely
- Unplug your router/modem for 60 seconds
- Turn the router back on and wait for internet connection
- Power on your PS5 and retry the download
This resets both your console and network.
2. Check PlayStation Network Status
Sometimes the problem is not on your side.
If PSN servers go down, downloads and updates fail automatically.
- Visit the official PSN Service Status page
- Check Game Services and Network Services
- Wait if there is an outage
If servers are down, no fix will work until Sony restores them
3. Make Sure You Are Signed In to PSN
Your PS5 must verify your account before downloading content.
If sign-in fails, the error appears.
Steps:
- Go to Settings > Users and Accounts
- Select Account > Sign In
- Enter your credentials
Once signed in, retry your download
4. Check PlayStation Plus Subscription
Some downloads require an active subscription. If your PlayStation Plus expires, downloads may fail.
- Go to Account Management > Subscription
- Check your active plans
- Renew if expired
After renewal, retry the download
5. Rebuild Database (Safe Mode Fix)
Corrupted cache or system data can block downloads. Rebuilding the database fixes this without deleting your data.
Steps:
- Turn off your PS5
- Hold the power button until you hear the second beep
- Connect controller using USB
- Select Rebuild Database
Wait for completion, then restart and test again.
6. Change DNS Settings
A poor DNS connection can interrupt downloads.
Switching to a stable DNS improves connectivity.
Steps:
- Go to Settings > Network > Settings > Set Up Internet Connection
- Select your network
- Choose Advanced Settings
- Set DNS to Manual:
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
- Save and restart
This often stabilizes download errors.
7. Update PS5 System Software
Outdated system software can trigger this error. Make sure your PS5 runs the latest version.
Steps:
- Go to Settings > System > System Software Update
- Select Update System Software
If update fails:
- Restart the download from Downloads/Uploads
- Try again
You can also update using USB if needed
8. Update PS5 Using USB (Advanced Fix)
If normal updates fail, install manually.
Steps:
- Create folder: PS5 > UPDATE on USB
- Download latest update file
- Rename it to PS5UPDATE.PUP
- Boot PS5 in Safe Mode
- Select Update from USB Storage Device
This fixes deeper system issues
9. Factory Reset (Last Option)
Use this only if nothing else works.
This removes all data but fixes deep system problems.
- Go to Settings > System > Reset Options
- Select Reset Your Console
Back up your data before resetting.
FAQs
What is PS5 error CE-117773-6?
It is a download or update error caused by network issues, server outages, or corrupted system data.
Can internet issues cause CE-117773-6?
Yes, unstable or slow internet is one of the most common causes.
Does rebuilding database delete data?
No, it only reorganizes system files and fixes corruption.
Is CE-117773-6 a hardware problem?
No, it is a software or network-related issue.
How long does it take to fix?
Most fixes take 5–15 minutes depending on the method.
To fix PS5 error CE-117773-6, start by restarting your console and internet connection to clear temporary issues. Then check the PSN server status to confirm there are no outages.
Make sure you are signed in to your account and verify that your PlayStation Plus subscription is active. If the issue continues, rebuild the database to fix any corrupted data and update your system software to the latest version. Most users resolve the problem using the first two or three methods.
