Roblox locks chat by default until you complete an age check. Once you verify your age, the game unlocks Experience chat and lets you communicate with players in the same age group. This guide walks you through every step to unlock chat in Roblox on PC, phone, or tablet.
If you play on PC without a camera, complete the age check on your phone or tablet first, then switch back to your PC to play.
How to Complete the Age Check in Roblox
The age check is the required first step to unlock chat. Roblox offers two methods: ID verification or Facial Age Estimation. The Facial Age Estimation method only needs a camera and takes under a minute.
- Open Roblox and tap More, then go to Settings.
- Open Account Info from the settings menu.
- Click Continue with Camera or Continue with Selfie.
- If prompted, verify with an authenticator app.
- Click Continue, then click Continue again on the next screen.
- Click Allow or Yes to give Roblox permission to use your camera.
- Place your face inside the on-screen circle and follow the instructions to finish the age check.
Roblox places you into an age group based on the result. This age group determines who you can chat with inside experiences.
How to Enable Experience Chat After the Age Check
After you complete the age check, Experience chat may already be on. If it is not active, follow these steps to turn it on manually.
- Go to Settings in your Roblox account.
- Select Privacy and Content Restrictions.
- Tap Communication.
- Select Experience Chat and toggle it on.
Once you turn it on, you can start chatting inside any Roblox experience.
Note: Users between 5 and 9 years old need parental consent to enable Experience chat. Users under 16 need parental consent specifically to enable Direct chat.
How to Start Chatting Inside a Roblox Experience
Once the chat is active, press the / key on your keyboard or tap the chat icon at the top-left of the screen. This opens the chat window. Type your message in the chat bar and press Enter or Return to send it.
To send a direct message to a specific player, use the /w command followed by the player’s username.
Who Can You Chat With in Roblox?
Roblox limits chat to players in the same or nearby age groups. The table below shows each age group and who they can communicate with.
| Your Age | Can Chat With |
|---|---|
| Under 9 | Under 9 and 9 to 12 |
| 9 to 12 | 9 to 12, under 9, and 13 to 15 |
| 13 to 15 | 13 to 15, 16 to 17, and 9 to 12 |
| 16 to 17 | 16 to 17, 13 to 15, and 18 to 20 |
| 18 to 20 | 18 to 20, 16 to 17, and 21+ |
| 21+ | 21+ and 18 to 20 |
You can also add someone as a trusted friend to chat with them regardless of age group restrictions. This is useful for people you know in real life.
How to Unlock Voice Chat in Roblox
The process to unlock Voice Chat follows the same age check steps as Experience chat, but it has stricter requirements.
- You must be 13 years or older
- Your region must support Voice Chat
- The experience you join must support Voice Chat
If the age check places you in an age group under 13, Voice Chat stays locked. Your country can also affect availability.
To activate Voice Chat after completing the age check:
- Join any Roblox experience that supports Voice Chat.
- Click the headphone icon in the experience, or open in-experience settings.
- Toggle Voice Chat to connected.
You can mute and unmute your microphone directly from within the experience or from your device settings.
Fix: Roblox Chat Not Working After Age Check
If chat still does not work after you complete the age check, try these fixes.
Check your region settings: Voice Chat and some chat features are unavailable in certain regions. If you live outside a supported region, Roblox will not activate those features.
Fix keyboard issues on PC: International keyboards sometimes block the chat shortcut. Try pressing the backslash key ( \ ) to open chat instead of the / key. If that does not work, open Control Panel, go to Clock, Language, and Region, then set the format and location to English (United States).
Check parental controls: If your account is under 16, a parent or caregiver must approve certain chat settings. Ask them to go to Settings, then Parental Controls, then Communication to grant access.
Look for hashtags in chat: If you see hashtags (##### ###) in place of words, Roblox filtered that content automatically. This is not a chat issue. It means the message contained content blocked by Roblox filters.
Unlocking chat in Roblox takes just a few minutes once you complete the age check. Start with the Facial Age Estimation if you want the fastest option, then turn on Experience chat from your privacy settings. After that, you can communicate with players in your age group across any experience that supports it.
